We use the exact photo you upload with your order during our artwork creation process. So make sure that the angle works well with your chosen portrait template, and that the quality is not pixelated.

Uploading a high quality headshot, will result in a very good portrait. However, uploading a low resolution image, will result in a bad portrait.

If we receive a photo that doesn't follow our guidelines, we cannot guarantee that the final edit will come out as you want it to. We cannot offer replacements in these cases, so take your time to take a good photo.

Note that all examples on site were made from high quality photos. It's your responsibility to make sure the photo you provide meets our guidelines. If it doesn't we will try our best to produce a high level finish but generally your result will not match that shown on our website.

While we do try to review all photos we receive, sometimes our order volume demands that we increase product production levels and therefore this stage is often skipped. That's why it's so important that you provide a photo that is of a high quality.

Continue reading for Specific photo guidelines.


  • Close up, so we can capture all your lovely features.
  • Avoid bad lighting.
  • Avoid blurry images.
  • According to your template, try and capture the correct angle to fit on the chosen template.
  • The higher the resolution, the better the artwork!